Privacy Policy

Dot Tracker ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application, website, and services (collectively, the "Service").

By using the Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Service.

1. Information We Collect

1.1 Personal Information

When you register for an account or use our Service, we may collect:

• Account Information: Name, email address, phone number, username, and password
• Profile Information: Profile photo, bio, preferences, and settings
• Payment Information: Billing address and payment method details (processed securely by third-party payment processors)

1.2 Location Data

Our Service relies on location tracking to provide its core functionality:

• GPS Location: Real-time GPS coordinates, altitude, speed, and heading
• Route History: Historical tracking data for completed journeys and events
• Geofence Data: Location-based alerts and notifications

1.3 Device Information

We automatically collect certain information about your device:

• Device type, model, and operating system version
• Unique device identifiers
• Mobile network information
• App version and settings
• Time zone and language settings

1.4 Usage Data

We collect information about how you interact with our Service:

• Features used and actions taken
• Event participation and tracking sessions
• Error logs and crash reports
• Performance metrics

2. How We Use Your Information

We use the collected information for various purposes:

2.1 To Provide and Maintain Our Service

• Display real-time location tracking on maps
• Enable event organizers to track participants
• Calculate distance, speed, elevation, and other metrics
• Generate route histories and analytics
• Send tracking notifications and alerts

2.2 To Improve Our Service

• Analyze usage patterns and trends
• Develop new features and functionality
• Fix bugs and improve performance
• Conduct research and testing

2.3 To Communicate With You

• Send service announcements and updates
• Respond to your inquiries and support requests
• Send promotional materials (with your consent)
• Provide event-related notifications

2.4 For Safety and Security

• Detect and prevent fraud and abuse
• Ensure platform security
• Comply with legal obligations
• Protect users' rights and safety

3. How We Share Your Information

3.1 Public Sharing

Based on your privacy settings, certain information may be publicly visible:

• Real-time location during active tracking sessions
• Event participation and results
• Public profile information
• Shared route histories

3.2 Event Organizers

When you participate in an event, organizers may access:

• Your tracking data during the event
• Participant information (name, bib number, etc.)
• Performance statistics and analytics

3.3 Service Providers

We may share your information with trusted third-party service providers who assist us in:

• Cloud hosting and data storage
• Analytics and performance monitoring
• Payment processing
• Email and communication services
• Customer support

3.4 Legal Requirements

We may disclose your information if required by law or in response to:

• Valid legal processes (subpoenas, court orders)
• Government or regulatory requests
• Protection of our rights and property
• Emergency situations involving safety

3.5 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4. Third-Party Services

Our Service uses third-party services that may collect information:

• Google Play Services: For Android app functionality - Privacy Policy
• Apple Services: For iOS app functionality - Privacy Policy
• Analytics Services: For usage analysis and improvement

5. Data Retention

We retain your information for as long as necessary to provide our Service and comply with legal obligations:

• Account Data: Retained while your account is active
• Tracking Data: Retained according to your settings and event requirements
• Usage Data: Typically retained for 2 years for analytics purposes
• Legal Data: Retained as required by law

6. Your Privacy Rights and Choices

6.1 Access and Control

You have the right to:

• Access your personal information
• Update or correct your information
• Delete your account and data
• Export your data
• Object to processing of your data

6.2 Privacy Settings

You can control your privacy through app settings:

• Enable/disable location tracking
• Set tracking visibility (public, private, followers only)
• Control who can view your profile and history
• Manage notification preferences

6.3 Marketing Communications

You can opt out of marketing emails by clicking the unsubscribe link or contacting us directly.

6.4 Location Permissions

You can modify location permissions through your device settings at any time. Note that disabling location access will limit core functionality.

7. Data Security

We implement appropriate technical and organizational measures to protect your information:

• Encryption of data in transit and at rest
• Secure authentication and access controls
• Regular security audits and updates
• Employee training on data protection
• Incident response procedures

However, no method of transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

8. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete such information.

9. International Data Transfers

Your information may be transferred to and maintained on servers located outside your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

10. Cookies and Tracking Technologies

We use cookies and similar tracking technologies on our website to:

• Remember your preferences and settings
• Analyze website traffic and usage
• Improve user experience
• Deliver relevant content

You can control cookies through your browser settings. However, disabling cookies may limit certain features.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on this page
• Updating the "Last Updated" date
• Sending you an email notification (for significant changes)
• Displaying an in-app notification

Your continued use of the Service after changes indicates acceptance of the updated policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

13. Additional Rights for EU/UK Users (GDPR)

If you are located in the European Union or United Kingdom, you have additional rights under GDPR:

• Right to Access: Request a copy of your personal data
• Right to Rectification: Correct inaccurate data
• Right to Erasure: Request deletion of your data ("right to be forgotten")
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Receive your data in a structured format
• Right to Object: Object to processing of your data
• Right to Withdraw Consent: Withdraw consent at any time
• Right to Lodge a Complaint: File a complaint with your data protection authority

14. Your Consent

By using our Service, you consent to our Privacy Policy and agree to its terms. If you do not agree, please do not use our Service.